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Administration

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1. Can I pay my water bill on-line?

Yes. Go to Xpress Bill Pay and follow the log-in instructions.

2. What paperwork do I need to complete in order to become a vendor with the Village of Los Lunas?

A W-9 form is required as well as the vendor’s gross receipts tax number for completion of a non-taxable certificate (NTTC).

3. What is the gross receipts tax rate for the Village of Los Lunas?

7.1875%

4. What is the process to be added to the agenda for a council meeting?

Downloadable “Agenda Request Form” should be included with direct contact information and form return information to Debra Sanchez. Agenda Request Form

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Community Development

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1. Can I place a second home on my property?

If you have another buildable lot on your property you may have a second home on your property.

2. How do I get a business license?

Fill out application, provide a tax id number, and verify proper zoning classification for business. Business License Application

3. Can I have horses on my property?

Only if your property is zoned AR or RR and you have 10,000 square feet of open space for each horse.

4. I live in the El Cerro area and do not have city water or sewer. Why?

El Cerro is outside of the incorporated limits of the Village of Los Lunas. Those services are only available within the Village.

5. My property has a Los Lunas address can I vote in the Municipal election?

Only if you live within the incorporated area of the Village.

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Fire Department

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1. Do we need a permit to burn weeds and how much are they?

Yes you need a permit and MUST follow rules on burning , and there is no charge for permit.

2. Is your department paid or volunteer?

We have a combination department consisting of 15 paid and 17 volunteers.

3. How can I be a paid member?

You MUST have a current New Mexico EMT – Basic license

4. How can I become a volunteer firefighter?

You must be 18 years old and reside in the Village of Los Lunas limits.

5. Do you get cats down from power poles?

No, because of the liabilities and the poles belong to the Public service of New Mexico. They are trained to work on these poles.

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Library

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1. Can I chat online with library staff?

Yes, you can text 505-376-4008. If you submit a chat after-hours, you will get a response during regular library hours.

2. What are the library hours?

Monday: 9:00am-6:00pm

Tuesday: 9:00am-6:00pm 

Wednesday: 9:00am-6:00pm 

Thursday: 9:00am-6:00pm 

Friday: 9:00am-6:00pm 

Saturday: 9:00am-6:00pm 

Sunday: CLOSED

3. Where is the library located?

The library is located at 460 Main St. NE. That is one block west of McDonald’s and across from the fire station and Los Lunas Middle School.

4. What is the library phone number?

505-839-3850

5. Can I send a fax to the library?

Yes, you can send a fax to 505-352-3582. It is $1.00 a page to send or receive faxes.

6. How do I get a library card?

Library cards are available for free. Photo identification and proof of mailing address must be provided for verification purposes. Lost library cards are replaced for a $2.00 fee. If you haven’t had a card with us before you can sign-up online here, https://www.loslunaspubliclibrary.org/#section=obrsignup Once you complete this form contact the library to get information on the next steps of the verification process.

7. How do I set a pin on my library account?

Visit the circulation desk or call 505-839-3850 for help in resetting your pin.

8. How long can I check items out for?

Loan limits are for 21 days with a maximum of 20 items per library family card. Individual cards are allowed 10 a maximum of 10 items, videos and DVDs are checked out for 7 days.

9. Does the library charge overdue fines?

The library charges $0.15 per day per item on ALL library materials.

10. Can I use a computer at the library?

The library has computer access using your library card, if you don’t have a card in good standing you can visit the circulation desk, provide identification and receive a guest pass for one hour of computer use for the day.

11. Can I print at the library?

You can use a public computer to print or use the PrinterOn mobile app to print. The library charges $.015 a page for prints. PrinterOn link, https://www.printeron.net/system/printspot/interface/select_file.jsp?url=llpl/print&protocolSwitched=true

12. Can I make copies at the library?

Yes, please visit the circulation desk and staff will assist you to make copies. The library charges. $0.25 a page for copies.

13. Does the library provide notary services?

Yes, the library does offer notary services. Visit the circulation desk or call 505-839-3850 for more information.

14. Does the library have a digital library?

Yes, the library offers access to Overdrive for ebooks and audiobooks. Visit https://nm.overdrive.com/ You will need your library card number and pin. You can also access this service using the Instant Digital card feature on this page if your billing address is in 87031 zip code. You will simply sign-up using your cell phone number.

15. Does the library have preschool storytime?

Yes, we have weekly story hours as well as craft time. Please call the library for information and our current schedule.

16. How do I know if the library has a specific title in its collection?

Visit our online card catalog here, https://www.loslunaspubliclibrary.org/#section=home You can also manage your account by placing holds and renewing items on your account.

17. What if the library doesn’t have a book I want?

You can turn in an interlibrary loan request form at the circulation desk. Staff will request this item from the state library.

18. Can I make a monetary donation to the library?

Yes, you can make a monetary donation through the Friends of the Los Lunas Public Library & Museum of Heritage & Arts.

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Municipal Court

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1. What type of cases does you court hear?

Petty Misdemeanors

2. What are petty misdemeanors?

Any crime that carries as a form of sentencing a fine not to exceed $500, or a detention stay of 90 days.

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Museum of Heritage & Arts

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1. Can I chat online with museum staff?

Yes, you can text 505-376-4022. If you submit a chat after-hours, you will get a response during regular museum hours.

2. What are the museum hours?

Monday-Saturday: 10:00am-5:00pm

Sunday: CLOSED

3. Where is the museum located?

The museum is located at 251 Main St. SE. It is across the street from Los Lunas Middle School and Nusenda Credit Union.

4. What is the museum phone number?

505-352-7720

5. Is there a fee to visit the museum?

No, there is not a fee to visit the museum.

6. Is the museum part of the library?

Yes, the museum is a branch of the Los Lunas Public Library. You can get a library a card at either location. The museum has some books that circulate, as well as a reference library.

7. What kind of exhibits does the museum have?

The museum has permanent and rotating exhibits focused on the local history and art.

8. Does the museum have a juried show?

Yes, the museum holds an annual juried show for adults as well as students. Please contact the museum for more information.

9. How can I show my work at the museum?

The museum has an exhibit proposal packet that has more information on this process. Come into the museum to request a packet.

10. Does the museum have lectures or presentations?

Yes, the museum has lectures and presentations on various subjects related to local history and art. Contact the museum for the latest calendar of events.

11. Does the museum provide research help?

Yes, the museum provides research resources and help. Please visit the museum or call 505-352-7720 for more information.

12. Can I use a computer at the museum?

Yes, you can use our public computers for research purposes.

13. Can I do genealogy research at the museum?

Yes, the museum provides resources in the museum as well as access to Ancestry and Heritage Quest. To access Ancestry, you can use a museum computer, for Heritage Quest you will need your library card number and pin. Please call the museum for assistance if you need a library card.

14. Does the museum have an oral history program?

Yes, the library has an oral history program. To get more information on being interviewed, or to get more information on past interviews, call the museum at 505-352-7720.

15. Does the museum have items for sale?

Yes, the museum has a gift shop with various items as well as books by local authors.

16. Can I donate items to the museum collection?

The museum does take donations if they fit into the museum’s collection policy. Please contact the museum for more information.

17. Can I make a monetary donation to the museum?

Yes, you can make a monetary donation through the Friends of the Los Lunas Public Library & Museum of Heritage & Arts.

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Parks and Recreation

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1. Are we required to reserve a park for a birthday party?

No, but by calling us we can let you know if there will be a large community activity or company picnic, these activities are required to have a special event park permit and reserve a specific location within the park.

2. Is there a fee to reserve the park?

Yes, depending on the activity and what service you would be requesting from the village it could be from $25 to $75 per hour.

3. What type of events require a permit?

Weddings, Dances, Car Shows, Dog Shows, Art Fairs etc..

4. Can we rent the Daniel Fernandez Youth Center for a graduation party?

No. The center is more athletic, physical-activity, equipment-orientated. There are no community activity rooms in the facility.

5. Who do I contact for information regarding the therapeutic pool?

Please contact NM Community Health Department Program (505) 222-0900.

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Police Department

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1. Does the on-line Report a Crime form mean I filed a police report?

No, if you need to file an official police report, you need to go to the police department or have an officer respond to your home. Police Department

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Street Department

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1. When are you going to fix this street light?

The street lights are owned by the Village of Los Lunas; however we have an agreement with the Public Service Company of New Mexico to repair the lights. They will repair them within one month of receiving the street light form. Street Light Repair Form

2. Are those cameras on the traffic poles and how much is the ticket for running a red light?

The cameras are used for detecting the presence of vehicles in order to provide the best distribution of green time based on traffic demand.

3. Can you add street bumps to my street?

No, speeding is a problem within all communities. We are looking at other methods in slowing traffic that won't increase calls to our insurance company.

4. Can you grade our roads?

Yes, if they are in the village limits and are not privately owned.