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Administration

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1. Can I pay my water bill on-line?

Yes. Go to Xpress Bill Pay and follow the log-in instructions.

2. What paperwork do I need to complete in order to become a vendor with the Village of Los Lunas?

A W-9 form is required as well as the vendor’s gross receipts tax number for completion of a non-taxable certificate (NTTC).

3. What is the gross receipts tax rate for the Village of Los Lunas?

7.1875%

4. What is the process to be added to the agenda for a council meeting?

Downloadable “Agenda Request Form” should be included with direct contact information and form return information to Debra Sanchez. Agenda Request Form

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Chamber of Commerce

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1. How do I get to Mystery Rock?

Tours can be pre-arranged by calling Randy Lujan, Isleta Tribal Ranger at (505) 724-9284 or visit the Los Lunas Visitors Center for maps & directions.

2. Where is the Vistors Center located?

Across from Smiths shopping center, in front of Heritage Park. Visitors Center webpage

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Community Development

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1. Can I place a second home on my property?

If you have another buildable lot on your property you may have a second home on your property.

2. How do I get a business license?

Fill out application, provide a tax id number, and verify proper zoning classification for business. Business License Application

3. Can I have horses on my property?

Only if your property is zoned AR or RR and you have 10,000 square feet of open space for each horse.

4. I live in the El Cerro area and do not have city water or sewer. Why?

El Cerro is outside of the incorporated limits of the Village of Los Lunas. Those services are only available within the Village.

5. My property has a Los Lunas address can I vote in the Municipal election?

Only if you live within the incorporated area of the Village.

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Fire Department

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1. Do we need a permit to burn weeds and how much are they?

Yes you need a permit and MUST follow rules on burning , and there is no charge for permit.

2. Is your department paid or volunteer?

We have a combination department consisting of 15 paid and 17 volunteers.

3. How can I be a paid member?

You MUST have a current New Mexico EMT – Basic license and firefighter level – 1 certification

4. How can I become a volunteer firefighter?

You must be 18 years old and reside in the Village of Los Lunas limits.

5. Do you get cats down from power poles?

No, because of the liabilities and the poles belong to the Public service of New Mexico. They are trained to work on these poles.

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Housing Authority

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1. Where and how to apply for Section 8 Rental Assistance?

The Housing Authority is not currently accepting applications and will not open the application process again for at least one year. Housing Department

2. How do I apply for the Homeownership Program?

In order to be eligible for the Homeownership program, you must be a current Section 8 participant and must have been on the program for at least one year. If this is the case you must contact the Executive Director, Ms Pamela Ewers-Skinner at (505) 839-3854 ext 7696 for an application.

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Library

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1. How do I get a library card?

Library cards are available for free. Photo identification and proof of mailing address must be provided for verification purposes. Lost library cards are replaced for a $2.00 fee.

2. How long can I check items out for?

Loan limits are for 21 days with a maximum of 20 items per library card. Videos and DVDs are checked out for 7 days.

3. Does the library charge over due fines?

The library charges $0.15 per day per item on ALL library materials. (Effective April 1, 2011)

4. Where is the library located?

The library is located at 460 Main St. NE. That is one block west of McDonald’s and across from the fire station and Los Lunas Middle School.

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Municipal Court

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1. What type of cases does you court hear?

Petty Misdemeanors

2. What are petty misdemeanors?

Any crime that carries as a form of sentencing a fine not to exceed $500, or a detention stay of 90 days.

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Museum of Heritage & Arts

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1. How do I request to be interviewed?

Contact Patty Guggino at (505) 352-7720 for an oral interview appointment at the Museum or leave a message to schedule an appointment at your home.

2. How do I donate or loan an item for display in the Museum?

Contact James Fernandez or Patty Guggino at (505)352-7720.

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Parks and Recreation

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1. Are we required to reserve a park for a birthday party?

No, but by calling us we can let you know if there will be a large community activity or company picnic, these activities are required to have a park permit and will reserve a specific location within the park.

2. Is there a fee to reserve the park?

Yes, depending on the activity and what service you would be requesting from the village it could be from $25 to $75 per hour.

3. What type of events require a permit?

Weddings, Dances, Car Shows, Dog Shows, Art Fairs etc..

4. Can we rent the Daniel Fernandez Youth Center for a graduation party?

No. The center is more athletic, physical-activity, equipment-orientated. There are no community activity rooms in the facility.

5. What hours is the pool open?

The pool is owned and managed by the Los Lunas School District and is open during summer hours.

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Police Department

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1. Does the on-line Report a Crime form mean I filed a police report?

No, if you need to file an official police report, you need to go to the police department or have an officer respond to your home. Police Department

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Street Department

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1. When are you going to fix this street light?

The street lights are owned by the Village of Los Lunas; however we have an agreement with the Public Service Company of New Mexico to repair the lights. They will repair them within one month of receiving the street light form. Street Light Repair Form

2. Are those cameras on the traffic poles and how much is the ticket for running a red light?

The cameras are used for detecting the presence of vehicles in order to provide the best distribution of green time based on traffic demand.

3. Can you add street bumps to my street?

No, speeding is a problem within all communities. We are looking at other methods in slowing traffic that won't increase calls to our insurance company.

4. Can you grade our roads?

Yes, if they are in the village limits and are not privately owned.

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Transportation

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1. Do you have specific or fixed routes?

No, all rides are scheduled daily, based on vans in certain areas at certain times.

2. Is there a fee? Do you accept Medicare/Medicaid?

All rides are $1.00 each way, with senior and UNM/VC student discounts. We are not Medicare or Medicaid providers. Shuttle service for the Rail Runner is $.50 each way.

3. Do we go to Albuquerque?

We serve Los Lunas and most of Valencia County. The Rail service is available to and from Albuquerque.